At Urban Tailz, we are committed to protecting your privacy and maintaining the trust of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products.

 

1. Information We Collect

We may collect and store the following types of information:

• Personal Information: Your name, email address, phone number, and mailing address when you contact us, place an order, or sign up for services.

• Pet Information: Details about your dog(s) for daycare, boarding, or holistic services.

• Payment Information: When purchasing products or services, your payment details are processed securely through our third-party payment processors and are not stored by us.

• Usage Data: Information on how you interact with our website, such as pages visited or links clicked, to improve user experience.

 

2. How We Use Your Information

Your information is used to:

• Provide and manage our daycare, boarding, and holistic services

• Ship your orders and communicate order updates

• Respond to your inquiries or requests

• Send service updates or marketing communications (you may opt out anytime)

• Improve website performance and customer experience

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information with:

• Trusted third-party service providers who help us operate our website and process payments

• Law enforcement or legal entities when required by law

 

4. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

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5. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at urbantailzt.k@gmail.com.

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6. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if preferred.

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7. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with the revised date.

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Last Updated: August 25, 2025